FAQs

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How can I make my order?


You can select the products from our catalog and click Add to Cart. You can complete your purchase by sharing your contact details and making the payment.

What courier service do we use?


We have a good partnership with ST Courier and Professional Couriers for Tamil Nadu. For outside TN, we use Amazon Shipping and DTDC Courier Services.

How can I track my order?


A tracking link will be generated and shared with you through WhatsApp / SMS / Email. You can also call us to know about your order tracking status.

How many days will it take for shipping?


You can expect the shipping to happen within 24 working hours. In exceptional cases, it can take up to 48 working hours.

How many products do you have?


We have more than 20 Traditional Snacks made in authentic Nagercoil style.

Do you ship outside Tamil Nadu?

Yes, we can ship outside Tamil Nadu.

  • For South India: Delivery takes up to 3–4 working days.
  • For Other states: Delivery takes up to 7 working days.

Why is there no Cash on Delivery (COD) option?


We do understand COD is important in e-commerce, but courier companies charge us ₹100–₹150 extra for handling COD.

Also, due to many fake orders and returns, we decided to remove COD.

What is the minimum order value?


The minimum order value is ₹120.

Do you use any preservatives?


We use only natural ingredients in all our snacks and avoid any artificial preservatives.



How can I cancel my order?



You can cancel your order anytime before it is shipped.

If already shipped, you can return it to our original address within 5 working days to get a refund.



Do you have any retail store?


Not yet, but we are planning to start soon.

What is the shelf life of Banana Chips?




Our Banana Chips stay fresh and tasty for up to 4 weeks from the date of packing.





Do you accept bulk orders?





Yes, we do accept bulk orders for marriages, events, and corporate gifting.




Will my snacks from Nagercoilchips reach my home safely?





Yes We double-pack all snacks and secure them in 3-ply eco-friendly corrugated boxes to protect them from damage during transit.





How to contact your customer support?




You can reach us at 9629392810 via call or WhatsApp.

We’re also active on all our social media channels.




What is the meaning of nagercoil chipsu?


“nagercoilchipsu” roughly translates to ‘My Chips’.

It is also a famous dialogue by Vadivelu.

At nagercoilchipsu, we even make sure every team member is a Vadivelu fan before hiring






How long will it take for my order to reach my home?



Delivery time depends on your location:

  • Tamil Nadu: 2–3 working days
  • Karnataka, Telangana & Andhra Pradesh: up to 4 working days


Other states: 5–7 working days