Refund policy
We offer a 5-day return policy, giving you 5 days from the date of receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must be in the same condition as when you received it. It should be unworn or unused, complete with all original tags and packaging, and accompanied by the receipt or proof of purchase.
To start the return process, please contact us at admin@nagercoilchips.com. Once your return request is accepted, we will provide a return shipping label and detailed instructions on how and where to send your package. Please note that items sent back without prior approval will not be accepted. For any return-related queries, feel free to reach out to us at admin@nagercoilchips.com.
Damages and issues
Upon receiving your order, please inspect it carefully. If you notice any defective, damaged, or incorrect snack items, contact us immediately so we can assess the issue and resolve it promptly.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the decision. If your refund is approved, the amount will be automatically refunded to your original payment method. Please allow up to 7 working days for your bank or credit card company to process and reflect the refund.